Customer Service Feedback Survey

The Authority invites you to share your most recent experience with our services. Your feedback is highly valued and will assist us in continually improving the quality of our service to you.

Privacy Notice:
Your name and contact details will be used solely for the purpose of customer satisfaction survey should there be a need for follow up on your suggestions. Your information will not be shared with any third parties without your explicit consent and will be stored securely and retained only for as long as necessary to fulfill the purposes mentioned above. You have the right to access, rectify, and erase your personal data. Whenever you wish to exercise these rights or have any questions, please contact info@nbfira.org.bw.

NBFIRA is committed to protecting and respecting your privacy. By providing your name and contact details, you consent to the collection and use of your personal data in accordance with our Privacy Policy and the Data Protection Act.