Notice to NBFIs- Customer Feedback Survey

In pursuit of our ongoing commitment to continuous customer service improvement, the Non-Bank Financial Institutions Regulatory Authority (“NBFIRA”) is dedicated to gathering feedback from our valued stakeholders regarding the improvement of quality of our services and interactions.

In this regard, we kindly invite you to participate in a brief customer service feedback survey, which will take approximately 15 minutes to complete. Your insights on our various service offerings are highly appreciated and will help us enhance our service delivery.

Please click the link below to access the survey:

Customer Service Feedback Survey – Non-Bank Financial Institutions  – Fill out form

Thank you for your time and valuable input. Should you have any questions or require assistance, please do not hesitate to contact us at;

info@nbfira.org.bw 
tramotlopi@nbfira.org.bw  
lmotseonageng@nbfira.org.bw